The hotel offers amenities for your comfortable stay and unforgettable experiences
Seamless Valet Service
“The valet service was incredibly efficient, with quick in-and-out access to my car whenever I needed it.” view full review
Relaxing Spa Experience
“I truly enjoyed my couples massage and facial; the spa facilities were calming and rejuvenating.” view full review
Comfortable Sleep
“The bed in my room was exceptionally comfortable, providing me with a peaceful night's sleep.” view full review
Beautiful Room Décor
“The room was beautifully decorated, adding a charming touch to my overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Sports trainer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Milk Street,
Portland,
Maine,
United States,
04104,
Maine
Map view
20 Milk Street,
Portland,
Maine,
United States,
04104,
Maine
City landmarks
Museum
Portland Museum of Art
990 m
Museum
Portland Observatory
1.2
km
Museum
Victoria Mansion
980 m
Museum
Wadsworth-Longfellow House
690 m
Museum
Children's Museum & Theatre of Maine
980 m
Cemetery
Eastern Cemetery
630 m
267 Congress St (top of India St)
Maine Jewish Museum
760 m
Museum
Portland Fire Museum
1.1
km
Baseball Stadium
Hadlock Field
2.0
km
Park
Deering Oaks Park
2.2
km
Park
Eastern Promenade
1.8
km
Lighthouse
Bug Light Park
5.6
km
Nearby
Commercial St
Old Port
370 m
Portland
Commercial Street
310 m
1 Civic Center Sq
Cumberland County Civic Center
530 m
Gorhams Corner
John Ford
270 m
Marina
DiMillo's Old Port Marina
210 m
Church
Cathedral of the Immaculate Conception
480 m
Portland
Market Street
150 m
9 Custom House Wharf
Harbor Fish Market
250 m
Museum
Museum of African Culture
560 m
312 Fore St
United States Custom House
170 m
Maine State Pier
360 m
Island
Casco Bay Islands
490 m
Public Building
Portland City Hall
390 m
Portland
Ram Island Ledge Light
170 m
Store
Sweetgrass Winery & Distillery Old Port Tasting Room and Shop
140 m
Library
Portland Public Library
470 m
330 Fore St
Boothby Square
130 m
Square
Monument Square
560 m
Restaurants
The Holy Donut
130 m
7 Exchange St
Gorgeous Gelato
250 m
434 Fore Street
The Thirsty Pig
110 m
37 Exchange St
Market Street Eats
60 m
36 Market St
Beals Old Fashioned Ice Cream
190 m
12 Moulton St
Lincolns
120 m
36 Market St
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Clean Rooms
Great Location
Limited Dining Hours
Old Feel in Some Areas
8.2/10
Great
Rooms
8.0
Location
9.5
Service
8.5
Dining
7.3
Guest reviews
8.2/10
based on 5 reviews
8.8
8.8/10 based on 563 reviews
Simon
United States,
October
2023
8.6/10
My stay at the hotel was a mixed experience. While the rooms were spacious, clean, and comfortable as promised, they felt a bit dated and not too clean when I first checked in. The service was impeccable with extremely friendly and helpful staff, but there were some disturbances like banging carts and noise in the spa area. The location was central to Portland's Old Port, within walking distance to many shops and restaurants, but the common areas seemed a bit dated. The dining experience was outstanding, especially in the outdoor garden cafe when the weather allowed it, with wonderful organic Quebec cheeses. Overall, a good value for money stay with some minor drawbacks that didn't overshadow the positives of the hotel.
Rooms
8.0
The rooms were spacious, clean, and comfortable, just as promised, but they felt a bit dated and not too clean when I first checked in.
Service
8.0
The staff were all extremely friendly and helpful, but there were some disturbances like banging carts and noise in the spa area.
Location
9.0
The location was incredibly friendly, central to Portland's Old Port, and convenient to everything in the city, although the common areas seemed a bit dated.
Dining
9.0
The dining experience was outstanding, especially in the outdoor garden cafe when the weather permitted, offering wonderful organic Quebec cheeses.
Facilities
9.0
The hotel offered excellent facilities, making the stay enjoyable and satisfying.
Jerome
United States,
June
2023
8.6/10
I had a fantastic stay at this hotel. The rooms were spacious, clean, and comfortable, with a nice touch of having an umbrella available. The location was unbeatable, offering easy access to great dining spots. The friendly staff made my experience even more pleasant. However, the dining options could use a bit of improvement. Overall, a great value for the money.
Rooms
9.0
The rooms were big, clean, and comfortable, with the added bonus of having an umbrella available. The temperature was perfect, and the heated beds with soothing spa music in the background were a nice touch.
Service
9.0
The staff was lovely, accommodating, and very pleasant throughout my stay. They were always helpful and made me feel welcome.
Location
10.0
The location was fabulous, allowing me to walk to fantastic restaurants, shops, and bars easily. The hotel's proximity to various attractions made my stay very convenient.
Dining
7.0
The dining experience was delicious, and I particularly enjoyed having a drink at the bar. However, the breakfast hours didn't quite match my schedule, which was a bit of a downside.
Facilities
8.0
The facilities were modern and well-maintained, providing a comfortable and enjoyable experience during my stay.
Clean Rooms
Limited Dining Hours
Will
United Kingdom,
June
2023
8.4/10
The hotel has updated rooms with comfortable beds and linens, although the lack of windows was a bit odd. The cleanliness was impressive, and the fresh smell was welcoming. The service from staff members at various points was exceptional, although there were minor points of improvement noted. The location was outstanding, allowing for easy access to shops and restaurants in the Old Port area. The dining experience had its ups and downs, with some unique offerings but also room for enhancement. Overall, the hotel offers value for money with its amenities and facilities.
Rooms
8.0
My room was really clean and smelled fresh, making it a pleasant stay. The bed and linens were comfortable, ensuring a good night's sleep.
Service
9.0
The staff, from the doorman to the front desk, were exceptionally friendly and helpful throughout my stay, offering great suggestions for dining and attractions.
Location
10.0
The hotel's location was outstanding, being very central and within walking distance to everything in the Old Port area. It made exploring the local shops and restaurants very convenient.
Dining
7.0
The dining experience had its ups and downs. I enjoyed the unique smoked fish offering, but the breakfast service starting at 8 am was inconvenient for my training schedule. There is room for improvement in the breakfast timings.
Facilities
8.0
The facilities offered by the hotel were satisfactory, enhancing the overall stay experience.
James
United States,
April
2023
7.4/10
The hotel was cozy and comfortable with beautiful views of the pool. The rooms, although smaller than expected, were very comfortable, despite some cleanliness issues on the carpet and chair. The service was friendly and accommodating but experiencing staffing shortages. The location was perfect for exploring the city, within walking distance to various attractions. The dining experience had both positive and negative aspects, with excellent dishes at the bar but disappointing overcooked omelettes. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms, although smaller than expected, were very comfortable. The carpet and chair had some stains but overall beautiful views of the pool.
Service
8.0
The service was friendly and accommodating, although experiencing staffing shortages.
Location
9.0
The location was perfect for checking out the city, within walking distance to various attractions.
Dining
6.0
The dining experience had its ups and downs, with delish dishes at the bar but disappointing overdone omelettes.
Facilities
7.0
The facilities were decent, providing the necessary amenities for a comfortable stay.
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